This position manages a team of Visitor Service Associates (VSAs) and oversees the visitor experience on initial entry to The Museum. The Visitor Services Manager is often the first direct point of contact for member and non-member visitors, school and tour groups, Trustees and other VIP guests. The Manager is expected to be deeply knowledgeable about the current and upcoming exhibitions and programs and to be well trained in safety and security protocols for The CJM. The position requires a warm and outgoing demeanor, and sound judgment and diplomacy in all interactions with Museum visitors, professional colleagues, and partner organizations.
Position Title: Visitor Services Manager
Department: Marketing and Communications
Supervisor: Director of Marketing and Communications
Status: Regular, Full time, Non-Exempt
Send cover letter, and resume to:
Please use “Visitor Services Manager” for email subject line. No phone calls, please.
The Contemporary Jewish Museum is an equal opportunity employer.