The Visitor Experience (VX) Supervisor and Volunteer Coordinator at The Contemporary Jewish Museum (The CJM) is one of the first direct points of contact with public visitors, members, tour and school groups, and VIP guests. All members of the Visitor Experience team are expected to be highly knowledgeable about The Museum, exhibitions, and public programs, and to facilitate an exceptional experience for each visitor.
The VX Supervisor and Volunteer Coordinator’s responsibilities include training, recordkeeping and reporting, and supporting the Visitor Experience Manager in leadership responsibilities, often acting as deputy when needed. The position supports The Museum’s volunteer program by recruiting, training, and supervising volunteers. The VX Supervisor and Volunteer Coordinator liaises with staff across Museum departments to identify volunteer needs and to place appropriate volunteers.
The VX Supervisor and Volunteer Coordinator position requires a proactive, friendly, and outgoing demeanor, and sound judgment and diplomacy to engage with diverse visitors, volunteers, and Museum staff. In collaboration with The Museum’s Security and Operations teams, The VX Supervisor and Volunteer Coordinator works to maintain calm, control, and wellbeing throughout the public areas of The Museum, ensuring an enjoyable and safe environment.
Position Title: Visitor Experience Supervisor and Volunteer Coordinator
Department: Public Programs and Visitor Experience
Reports To: Visitor Experience Manager
Status: Regular, Full Time, Non-Exempt
Visitor Experience Supervisor
The Contemporary Jewish Museum
Please indicate “VX Supervisor and Volunteer Coordinator” in the email subject line
The Contemporary Jewish Museum is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin or ancestry, age, marital or domestic partner status, sex, genetic information, sexual orientation, gender identity, status as a protected veteran, status as a qualified individual with a disability, or any other characteristic protected by applicable federal, state, or local law.
Pursuant to the San Francisco Fair Chance Ordinance, The CJM will consider for employment qualified applicants with arrest and conviction records.